Comes with one large zipper pocket, perfectly sized for all kinds of mobile phones and personal items. Includes a 147cm long adjustable shoulder strap for very easy carry.
- Material: Fine quality genuine cowhide and cow finished leather
- Dimensions: L: 19cm x H: 17cm
- Weight: 160 grams
- Available Colors: Black, Brown, Tan
All of our products are handcrafted with care, which means production takes time to ensure the highest quality.
- Processing & Delivery: Orders are typically delivered within 30 days from the date of purchase.
- Once your order has been shipped, tracking details (if available) will be shared with you.
- Delivery times may vary slightly depending on your location and courier services.
Due to the handmade nature of our products, we do not accept returns for change of mind.
We only offer an exchange or replacement if:
- You receive the wrong product, or
- The product arrives damaged or defective.
Important:
- Please record a clear, continuous unboxing video while opening your parcel.
- Claims for incorrect, damaged, or defective products will only be accepted if an unboxing video is provided.
- Any issue must be reported within 48 hours of receiving your order, along with the unboxing video and clear photos of the product.
Our team will review your request and arrange an exchange or replacement if your claim is approved.
1. How long does delivery take?
As all of our products are handmade, orders are typically delivered within 30 days from the date of purchase.
2. Do you offer cash on delivery (COD)?
Please check the available payment methods at checkout to see if COD is available in your area.
3. Can I cancel my order?
Orders can only be cancelled before production begins. Once your handmade item is in production, cancellations are not possible.
4. Can I return my order?
No. We do not accept returns unless you receive the wrong product or a defective item.
5. What should I do if I receive a damaged or incorrect product?
Contact us within 48 hours of delivery with clear photos and a continuous unboxing video. We will review your request and arrange an exchange if eligible.
6. Why is an unboxing video required?
An unboxing video helps us verify shipping-related issues and ensures a fair resolution for damaged, defective, or incorrect items.
7. Are your products handmade?
Yes. Every Hide & Heritage product is carefully handcrafted, making each piece unique. Slight variations in color, texture, and finish are a natural part of handmade craftsmanship.
8. Can I track my order?
Yes. Once your order has been shipped, we will provide tracking details (where available).
9. Do handmade products look exactly like the photos?
Since each item is handmade using genuine materials, slight variations in color, grain, stitching, or finish may occur. These are not defects but part of the product's unique character.
10. How can I contact customer support?
You can reach us through our Contact Us page or by using the email or phone number provided on our website. Our team will be happy to assist you.
Comes with one large zipper pocket, perfectly sized for all kinds of mobile phones and personal items. Includes a 147cm long adjustable shoulder strap for very easy carry.
- Material: Fine quality genuine cowhide and cow finished leather
- Dimensions: L: 19cm x H: 17cm
- Weight: 160 grams
- Available Colors: Black, Brown, Tan
All of our products are handcrafted with care, which means production takes time to ensure the highest quality.
- Processing & Delivery: Orders are typically delivered within 30 days from the date of purchase.
- Once your order has been shipped, tracking details (if available) will be shared with you.
- Delivery times may vary slightly depending on your location and courier services.
Due to the handmade nature of our products, we do not accept returns for change of mind.
We only offer an exchange or replacement if:
- You receive the wrong product, or
- The product arrives damaged or defective.
Important:
- Please record a clear, continuous unboxing video while opening your parcel.
- Claims for incorrect, damaged, or defective products will only be accepted if an unboxing video is provided.
- Any issue must be reported within 48 hours of receiving your order, along with the unboxing video and clear photos of the product.
Our team will review your request and arrange an exchange or replacement if your claim is approved.
1. How long does delivery take?
As all of our products are handmade, orders are typically delivered within 30 days from the date of purchase.
2. Do you offer cash on delivery (COD)?
Please check the available payment methods at checkout to see if COD is available in your area.
3. Can I cancel my order?
Orders can only be cancelled before production begins. Once your handmade item is in production, cancellations are not possible.
4. Can I return my order?
No. We do not accept returns unless you receive the wrong product or a defective item.
5. What should I do if I receive a damaged or incorrect product?
Contact us within 48 hours of delivery with clear photos and a continuous unboxing video. We will review your request and arrange an exchange if eligible.
6. Why is an unboxing video required?
An unboxing video helps us verify shipping-related issues and ensures a fair resolution for damaged, defective, or incorrect items.
7. Are your products handmade?
Yes. Every Hide & Heritage product is carefully handcrafted, making each piece unique. Slight variations in color, texture, and finish are a natural part of handmade craftsmanship.
8. Can I track my order?
Yes. Once your order has been shipped, we will provide tracking details (where available).
9. Do handmade products look exactly like the photos?
Since each item is handmade using genuine materials, slight variations in color, grain, stitching, or finish may occur. These are not defects but part of the product's unique character.
10. How can I contact customer support?
You can reach us through our Contact Us page or by using the email or phone number provided on our website. Our team will be happy to assist you.